Public transport security in the event of emergencies and assaults

CATHLEEN SCHöNE
Topic AwarenessDesignSafety and securityWomen needs in transport

Dangerous situations can arise at bus stops and in public transport vehicles - be it a medical emergency or a violent/sexual assault. There is not always someone nearby who can help (alone at the stop or alone in a vehicle compartment). In order for passengers to feel safer, they should be offered a simple, quick and above all safe solution to draw attention to themselves in case of danger. There are two possible approaches to this:

DEVICES AT THE STOP/ ON THE VEHICLE

  • Emergency buttons distributed at the stop/ in the vehicle
  • Transmit location or line
  • Security personnel are automatically sent to the appropriate location/line.
  • In a vehicle, the driver is automatically informed (could intervene if appropriate training could be ensured; announcement over the loudspeakers to be able to intervene at least in this way).

Challenge

  • Easy approach

with simultaneous

  • protection against misuse
  • Protection against accidental activation

PORTABLE SOLUTIONS

  • Small portable everyday objects (e.g. pens) that you can put in your pocket can serve as "emergency buttons".
  • Transmit location or line, but really only when clicked (otherwise no tracking)
  • Security personnel are automatically sent to the corresponding location/line

Challenge

  • Registration of the owners, so that misuse can be prevented
  • Protection against accidental triggering

Stigmatization must be avoided here as well!

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